The Bureau of Child Support has contracted with a new vendor for the Child Support Debit Cards. Effective February 7, 2013 EPPIC Debit MasterCard will be the vendor for the debit cards, replacing Chase. Information has previously been sent to participants regarding this change.
You can visit the following websites for more information on the change or to contact EPPIC with financial questions:
BCS Internet (public) web site “Debit Card Information for Parents”: http://dcf.wisconsin.gov/bcs/faqs/card_faq-newdc.htm [this FAQ answers many questions you might have regarding the old and new debit cards, and includes phone numbers for customer service from both the old vendor (Chase) and the new vendor (EPPIC)]
Wisconsin Child Support Online Services (CSOS): http://dcf.wisconsin.gov/bcs/payments/Logon.htm (payment information, address and phone number updates) EPPIC (the new vendor, beginning February 7, 2013): http://www.eppicard.com/